Frequently Asked Questions

You can select your preferred payment method at checkout. We accept all secure payments for both local & international customers via Credit Cards, Debit Cards, Apple/Android/Google Pay and PayPal.


If any problems regarding payment please contact Support@Tidality.com
All orders are processed the same working day if ordered before 12 pm. If ordered after 12 pm orders are processed the next working day

Standard Shipping Takes 3-5 working days and Next Day Delivery is also available for certain products.
We are proud to offer a 30-Day Money Back Guarantee.

You will receive a refund notification as soon as it has been processed and refunds take approximately 3-5 working days until it appears in your account
We are proud to offer FREE Standard Shipping which takes 3-5 day. We also offer premium Next Day Shipping at an extra cost, this is calculated at checkout.
We ship locally to UK and also offer worldwide shipping.
For assistance with worldwide shipping, please contact us at Support@Tidality.com
We are proud to offer a 30-Day Money Back Guarantee. If for any reason you don't like the item or want a refund, simply, post it back to us for a full refund :)
For Support please contact our dedicated customer service at:

Support@Tidality.com